QUALITY CONTROL
ISO CERTIFICATION
Quality Management System is an integral component of our approach to customer service,
and we take it very seriously. Hi-Rel Plastics & Molding, Inc. is committed to achieving
and maintaining the satisfaction of our customers by meeting or exceeding all of
their requirements, delivering defect-free products on time and providing competitive
prices.
Standard Operating Procedures
Through the use of Standard Operating Procedures (S.O.P.s), all phases of our customers'
jobs including set-up, molding production, in-process inspections and secondary
operations are documented to their specifications. Traceability of all production
runs are maintained by Quality Staff.
Our modern, digitally controlled equipment ensures repeatability of production runs.Dedication
to quality and continuous process improvement enables us to provide our valued customers
with consistent products at reduced costs.
QA at Hirel Plastics Injection Molding, Inc. is a three-step process:
1 ) A visual inspection is performed by our trained machine
operators on every part that is made the moment it comes out of our machine using
the parameters and critical dimensions set by you, our customer, to identify any
rejects.
2 ) Once every hour our QA personnel measures critical
dimensions of the samples & verifies them with customer supplied prints, and any
rejects are logged.
3 ) Finally, the acceptable parts are boxed, counted,
and moved to our quality control department, where they are randomly inspected once
again, and the count is verified. The parts are then ready for shipment.
Our Internal Compliance With Quality Specifications Reaches 99%, Assuring 100% Customer
Satisfaction.
As leading plastics industry experts in custom injection molding for engineering
application , Hi-Rel fulfills the requirements of the internationally recognized
ISO 9001:2008 standard. It is the policy and overall business objective of HI-REL
to provide products & services of the highest quality and in compliance with customer’s
specified requirements. It is also our mission to enhance our reputation and capabilities
in order to gain wider recognition in our field of expertise.
HI-REL recognizes that genuine commitment to understanding the present and future
needs of its customers is essential to the achievement of these objectives, and
continually strives to ensure the needs and expectations of the customer are realized
in the quality of the products, and services we provide. To this end in 2010 HI-REL
gained the ISO 9001:2008 status, recognizing the quality of our administrative and
management systems.
HI-REL will constantly monitor its quality performance and will implement improvements
where appropriate in order to maintain our quality ethos.
