Terms and Conditions

Last Updated: 7/20/2026

Welcome to Hi-Rel Plastics & Molding (“we,” “our,” “us”). By using our website https://www.hirelplastics.com/, submitting your information through our forms, requesting a quote, or communicating with us by phone, text, or email, you agree to the following Terms & Conditions.

1. Services

Hi-Rel Plastics & Molding provides custom plastic manufacturing services, including injection molding, blow molding, rotational molding, thermoforming, vacuum forming, mold making, assembly, and related manufacturing services for a wide range of industries. By using our website or services, you agree to use them only for lawful purposes and in compliance with all applicable federal, state, and local laws.

2. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications from Hi-Rel Plastics & Molding related to your inquiries, quote requests, project updates, order status, customer support, appointments, and promotional offers.

  • Message and data rates may apply.
  • Message frequency may vary.
  • To stop receiving SMS messages, reply STOP at any time.
  • For assistance, reply HELP or contact us using the information below.
  • We will never sell or share your contact information with third parties for their marketing purposes.

3. Privacy

Your privacy is important to us. Any personal information collected will only be used to communicate with you, prepare quotations, process orders, provide customer support, or deliver the services you have requested. Please review our Privacy Policy for additional information regarding how your information is collected, used, and protected.

4. Disclaimer

Our website and services are provided on an “as is” basis. While we strive to ensure that the information on this website is accurate and current, Hi-Rel Plastics & Molding makes no warranties or guarantees regarding the completeness, accuracy, or reliability of the information provided. Information on this website is for general informational purposes only and may be updated or changed without notice.

5. Limitation of Liability

To the fullest extent permitted by law, Hi-Rel Plastics & Molding shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of our website, products, services, or communications, even if advised of the possibility of such damages.

6. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

7. Contact Us

If you have any questions regarding these Terms & Conditions or our communication practices, please contact us at:

Hi-Rel Plastics & Molding

7575 Jurupa Ave
Riverside, CA 92504

Phone: (951) 354-0258

Website: https://www.hirelplastics.com

8. Quotations and Pricing

All quotations, pricing, lead times, delivery schedules, tooling estimates, and other information provided by Hi-Rel Plastics & Molding are estimates only and are subject to review unless otherwise confirmed in writing. We reserve the right to revise quotations due to changes in raw material costs, supplier pricing, tariffs, freight charges, customer-requested modifications, manufacturing requirements, or other factors beyond our reasonable control.

9. Customer-Supplied Information

Customers are responsible for ensuring the accuracy and completeness of all drawings, CAD files, specifications, dimensions, material requirements, and other information submitted to Hi-Rel Plastics & Molding. We are not responsible for delays, additional costs, manufacturing issues, or product nonconformities resulting from inaccurate, incomplete, or outdated information provided by the customer.

10. Intellectual Property & Confidentiality

Customers retain ownership of their proprietary product designs, drawings, specifications, and intellectual property. Any confidential information shared with Hi-Rel Plastics & Molding will be treated as confidential and handled in accordance with any executed Non-Disclosure Agreement (NDA), Mutual Non-Disclosure Agreement (MNDA), Non-Circumvention, Non-Disclosure & Confidentiality Agreement (NCND), or other written confidentiality agreement between the parties.

11. Force Majeure

Hi-Rel Plastics & Molding shall not be liable for any delay or failure to perform its obligations resulting from events beyond its reasonable control, including but not limited to material shortages, supplier delays, transportation disruptions, labor disputes, natural disasters, pandemics, government actions, utility interruptions, tariffs, acts of war, or other unforeseen circumstances.

12. Good Faith Dispute Resolution

Hi-Rel Plastics & Molding is committed to building long-term relationships with its customers. In the event of any dispute or concern relating to our website, products, or services, both parties agree to make a good faith effort to resolve the matter through direct communication before pursuing legal action or other formal dispute resolution procedures.

The parties agree to make a good faith effort to resolve any dispute through direct discussions for a period of at least thirty (30) days before initiating any legal proceeding, except where immediate legal action is necessary to protect a party’s legal rights.

Customers are encouraged to contact Hi-Rel Plastics & Molding promptly so that concerns may be reviewed and resolved as efficiently as possible. We believe that most issues can be resolved through open communication, mutual cooperation, and a commitment to finding a fair and reasonable solution for all parties.

13. Changes to These Terms

Hi-Rel Plastics & Molding reserves the right to modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon posting the updated Terms & Conditions on this website. Your continued use of our website or services after any changes have been posted constitutes your acceptance of the revised Terms & Conditions.